Refund & Cancellation Policy

Last updated: June 10, 2026

This policy applies to paid SENDMAILER.CC subscriptions billed through Stripe by [LEGAL ENTITY NAME].

1. Subscriptions

Plans are billed in advance on a recurring monthly basis. Each charge covers the upcoming billing period.

2. Cancellation

You may cancel at any time from your account or by contacting [email protected]. Cancellation stops future renewals; your plan remains active until the end of the current paid period. Sending is disabled when the subscription lapses or the account is suspended.

3. Refunds

• Fees already paid for the current period are non-refundable except where required by law or expressly stated below.
• [OPTIONAL] Money-back period: new customers may request a full refund within [14] days of the first payment if [CONDITIONS].
• We may, at our discretion, issue a prorated or goodwill refund in cases of verified prolonged Service failure attributable to us.
• Charges resulting from your misuse, policy violation, or suspension for abuse are non-refundable.

4. How to request a refund

Email [email protected] from your account's billing email with the company name and reason. Approved refunds are returned to the original payment method via Stripe within [5–10] business days.

5. Chargebacks

Please contact us before opening a chargeback so we can resolve the issue directly. Accounts with unresolved chargebacks may be suspended.

6. Contact

[LEGAL ENTITY NAME] · [REGISTERED ADDRESS] · [email protected]